I used breakfast vouchers from the hotel around 50% of my 2 week stay. The options on the voucher were quite limited but the food was okay. I didn't like the plastic plates and cutlery (however I expect this is due to the nature of being poolside). Without a voucher I would say it is a bit expensive compared to other breakfast options on I-drive such as Dennys or IHOP. The place was well kept and the staff were always nice.
Great spot if you're staying at the Avanti hotel if you got Jeffrey at the bar he'll make sure to do everything in his reach to ensure you are having a good time, hope to be back soon
On the fence about hotel and mixed, mostly negative, feelings about the cafe. Our first morning the staff was fantastic; the woman working the counter (Oct 1) was affable, approachable and kind. Unfortunately, the second morning (Oct 2), the 'machismo' man at the counter (who appeared to be some kind of manager) was extremely rude, impolite and dismissive. Due to this experience (and grimy corners of rooms) I will NOT EVER be checking into this hotel. The overall accessibility, breakfast quality and price is 4/5, BUT cleanliness and staff is about 1/5 (except for the woman working the cafe counter on Oct 1 and service people). The men we've encountered (also working kitchen at cafe) were ill-mannered and uncourteous, creating the subsequent poor customer experience and unpleasant interactions; luckily my partner wasn't present for this interaction because she would've lost her lid. I have no qualms about poor English speaking or impoliteness per-se, BUT the Cafe manager-man's attitude, in particular, was beyond culture and comprehension--truly an inappropriate personality to be working in the service industry. I would not recommend this hotel to friends or family, unless one is on a tight budget and need to be near Universal AND downtown Orlando. tldr; pay the extra $40 and book next door. This is objectively a 2/5 hotel. p.s. encountered small cockroach on first night, nearly checked-out then, but it was too late and inconvenient in the evening to do so. We picked this hotel because it was pet-free (which is needed due to our severe allergies) and affordable, but will find another pet-free hotel in the future.
Jackie was ABSOLUTELY AMAZING ! I’ve been serving almost my whole life and I’ve never had this much comfort with a bartender. Unfortunate that I’m not from here and have to fly back home tomorrow. But if you need somewhere to drink… come here and ask for Jackie.
The lady Kristoria that work in the cafe was very nice and very friendly and helpful she also did everything with a smile she has excellent customer service skills, 😀 Thank You
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